Product Returns & Refunds

*THIS PAGE REFERS ONLY TO SHIPPED PHYSICAL PRODUCTS, NOT INSTALLATIONS*

Returns on all Shipped Orders (Tracks, lights, etc)

Thank you for choosing LightUp Services. We strive to provide you with the highest quality products and services. Please review our No-Return Policy carefully before placing your order.

Custom Orders

At LightUp Services, each order is produced custom to your specifications. This means that all products are made-to-order to ensure they meet your unique requirements.

All Sales Are Final

Due to the custom nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. This policy helps us maintain the highest standards of quality and customer satisfaction.

Quality Assurance

We take great pride in our work and thoroughly inspect each product before shipment to ensure it meets our strict quality standards. If you receive a product that is damaged or defective, please contact us immediately so we can replace or address the issue promptly.